A community-based approach to sharing knowledge before, during, and after crisis events: A case study from Thailand

Research question

How does social media support knowledge sharing across crisis phases?

Method and context

Qualitative case study using stakeholder focus groups and in-depth interviews.

Study summary

Interprets flood experience through structuration and socialization theories.

Findings

Social-media practices adapt to changing information needs across phases.

Contribution

Adds a process perspective beyond the response phase.

Interpretation limits

Interpretive limit: one case does not prove reduced disaster losses.

Connect evidence to KSEC / OBE

Project-proposed critical-appraisal evidence, not research findings or accreditation criteria from the original authors.

K

Explain the question, concepts and findings with locators in the original.

S

Compare methods, variables and limitations with another study before designing a test or CPX.

E

Separate reported results from your proposals, cite originals and examine implications for vulnerable groups.

C

Record responses to critique and revisions after new evidence. Observe behaviour repeatedly, not from a single reading.

Related learning modules

• Digital technology and innovation for HADR
• Assessing needs and writing a situation note

Related knowledge domains

• D03 · Data, GIS and communication systems
• D12 · Community organization and resilience
• D20 · Risk communication, media and trust

Original-study citation

Laddawan Kaewkitipong; Charlie C. Chen; Peter Ractham (2016). A community-based approach to sharing knowledge before, during, and after crisis events: A case study from Thailand. Computers in Human Behavior, 54, 653–666. https://doi.org/10.1016/j.chb.2015.07.063

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