Full-text sections checked
Thirteen-page PDF: Methodology p. 260, Findings pp. 261–266, Discussion pp. 266–267 and Conclusion p. 268
Checked 16 October 2026 · PPS evacuation centres, Kuala Nerus, Terengganu, Malaysia
Thai/English summaries are project paraphrases, not official translations or endorsement of the original study.
Research question
How do residents experience shelter services and rules?
Method and context
Purposive sample of 12 residents; individual interviews, observation and thematic analysis using NVivo.
Study summary
Examines seven management functions spanning supplies, food, health, hygiene, rules, information and security.
Findings
Most interviewees were satisfied with essentials and meals; rule awareness, updates and toilet maintenance at high occupancy were uneven.
Contribution
Adds residents’ perspectives to checking routine services and communication responsibilities.
Interpretation limits
Our appraisal: small local sample, not causal evidence. Some discussion claims diverge from interview findings; the summary conservatively follows Findings.
A question for further research
Project proposal: trial shelter role cards for resident orientation, complaints and cleaning handovers, then assess access to information.
A starting point for a study design: extend the literature search, specify methods and outcomes, and assess ethics requirements for the data and participants.
Connect evidence to KSEC / OBE
Project-proposed critical-appraisal evidence, not research findings or accreditation criteria from the original authors.
- K
- Explain the question, concepts and findings with locators in the original.
- S
- Compare methods, variables and limitations with another study before designing a test or CPX.
- E
- Separate reported results from your proposals, cite originals and examine implications for vulnerable groups.
- C
- Record responses to critique and revisions after new evidence. Observe behaviour repeatedly, not from a single reading.
Related learning modules
Related knowledge domains
Original-study citation
Mia Dinie Adyna Radzuan; Mohamad Fauzi Abdul Latib (2025). Identifying Operational Management Practices in Temporary Evacuation Centres (PPS) for Flood Victims in Malaysia. International Journal of Academic Research in Business and Social Sciences, 15(7), 257–269. https://doi.org/10.6007/IJARBSS/v15-i7/25700
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